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Table of contents
Symptom & Impact
errpt shows PERM hardware errors on hdisk devices; I/O latency spikes and apps stall.
Environment & Reproduction
Occurs on POWER LPARs after SAN path loss, failing disks, or HBA firmware mismatch.
Root Cause Analysis
Disk or adapter reports media or transport errors; AIX logs DISK_ERR4/SC_DISK_ERR entries.
Quick Triage
Run errpt -a | more and lspath to spot Missing paths and recent disk errors.
Step-by-Step Diagnosis
Use errpt -aN hdiskN, lspath -l hdiskN, fcstat fcsN to confirm path and adapter state.

Solution – Primary Fix
Replace failing disk or restore SAN paths, then run cfgmgr and chpath -s enable on Missing paths.
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Solution – Alternative Approaches
If hardware is healthy, update FC adapter firmware via diag or reseat cables on the affected fabric.
Verification & Acceptance Criteria
errpt clean for 24h, lspath shows all Enabled, and I/O latency returns to baseline.
Rollback Plan
Disable new paths with chpath -s disable and revert firmware via diag download menu if regression appears.
Prevention & Hardening
Schedule errpt -d H -T PERM monitoring and keep MPIO and HBA firmware on supported levels.
Related Errors & Cross-Refs
May co-occur with LVM stale partitions and JFS2 read errors on the same VG.
Related tutorial: View the step-by-step tutorial for aix-7.2.
View all aix-7.2 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
IBM AIX 7.2 errpt and diag command references in IBM Documentation.
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