📖 ~1 min read
Table of contents
Symptom & Impact
Name lookups time out while ping by IP works.
Environment & Reproduction
After altering /etc/resolv.conf or switching DNS providers.
Root Cause Analysis
systemd-resolved or NetworkManager overwrote the resolver list.
Quick Triage
Check `resolvectl status` and `cat /etc/resolv.conf`.
Step-by-Step Diagnosis
Test with `dig @1.1.1.1 example.com` and `getent hosts`.

Solution – Primary Fix
Set DNS in NetworkManager: `nmcli con mod ipv4.dns ‘1.1.1.1 9.9.9.9’`.
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Solution – Alternative Approaches
Disable conflicting `systemd-resolved` if not desired.
Verification & Acceptance Criteria
`dig example.com` resolves with expected servers.
Rollback Plan
Restore prior /etc/resolv.conf from backup if needed.
Prevention & Hardening
Pin DNS at the NM connection level; avoid manual resolv.conf edits.
Related Errors & Cross-Refs
Related to VPN connections and split-DNS issues.
Related tutorial: View the step-by-step tutorial for centos-stream-9.
View all centos-stream-9 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
NetworkManager DNS documentation and systemd-resolved guide.
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