IBM AIX 7.3 – Common Problem 60 – Diagnosis and Fix

📖 ~1 min read

Table of contents

1. Symptom & Impact
2. Environment & Reproduction
3. Root Cause Analysis
4. Quick Triage
5. Step-by-Step Diagnosis
6. Solution – Primary Fix
7. Solution – Alternative Approaches
8. Verification & Acceptance Criteria
9. Rollback Plan
10. Prevention & Hardening
11. Related Errors & Cross-Refs
12. References & Further Reading

Symptom & Impact

AIX LDAP users cannot log in; lsuser -R LDAP returns ‘does not exist’.

Environment & Reproduction

secldapclntd daemon cannot reach LDAP server or schema mismatch on 7.3.

Root Cause Analysis

TLS cert expired or RFC2307aix schema not loaded on directory.

Quick Triage

Run lsldap -a passwd and ls-secldapclntd to see daemon status.

Step-by-Step Diagnosis

Use stopsrc -s secldapclntd; secldapclntd -d 4 to capture verbose log.

Solution – Primary Fix

Renew CA cert in /etc/security/ldap/ldap.cfg and restart secldapclntd.

Solution – Alternative Approaches

Fall back to LOAD compat=files temporarily in /etc/security/user.

Verification & Acceptance Criteria

lsuser -R LDAP returns expected users and id resolves UIDs.

Rollback Plan

Revert ldap.cfg from backup and restart secldapclntd.

Prevention & Hardening

Monitor cert expiry and keep nss_ldap config in source control.

Related Errors & Cross-Refs

secldapclntd not running, 3004-687 LDAP bind errors.

Related tutorial: View the step-by-step tutorial for aix-7.3.

View all aix-7.3 tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

IBM AIX LDAP client administration guide.