π ~1 min read
Table of contents
Symptom & Impact
Key-based SSH logins are denied, forcing fallback methods and risking delayed operational response.
Environment & Reproduction
Happens after user migration, permission drift, or sshd policy hardening on Ubuntu 18.04.
Root Cause Analysis
Incorrect ownership, mode bits, key format mismatch, or disallowed algorithm settings block authentication.
Quick Triage
Use verbose SSH client output and check server auth logs for exact rejection reason.
Step-by-Step Diagnosis
Validate home directory permissions, authorized_keys content, and sshd configuration directives.

Solution – Primary Fix
Correct file permissions, normalize key formats, reload sshd, and confirm algorithm compatibility.
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Solution – Alternative Approaches
Enable temporary secondary key, use certificate-based auth, or controlled password fallback with MFA.
Verification & Acceptance Criteria
Public key auth succeeds from approved clients and failed-attempt logs no longer show policy mismatch.
Rollback Plan
Revert sshd changes and authorized key updates if access control becomes too permissive or unstable.
Prevention & Hardening
Automate permission checks and rotate keys with testing gates before enforcing stricter SSH policies.
Related Errors & Cross-Refs
Connect to PAM account lockouts and host key mismatch issues with linked Ubuntu SSH tutorial.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Read OpenSSH manuals, Ubuntu hardening guides, and enterprise access policy recommendations.
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