π ~1 min read
Table of contents
Symptom & Impact
Administrators cannot access systems with keys, increasing operational risk during outages.
Environment & Reproduction
Common after user home changes, strict mode violations, or incompatible key algorithms.
Root Cause Analysis
SSH daemon rejects keys when file permissions, ownership, or accepted algorithms are misconfigured.
Quick Triage
Review sshd logs, confirm key presence, and check account shell and home directory validity.
Step-by-Step Diagnosis
Run verbose client authentication and inspect server-side policy to pinpoint rejection reason.

Solution – Primary Fix
Correct key file permissions, update sshd policy, and reload daemon with validated access settings.
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Solution – Alternative Approaches
Use certificate-based SSH auth or temporary break-glass methods with strict auditing.
Verification & Acceptance Criteria
Key login succeeds for authorized users and denied access is properly logged for unauthorized attempts.
Rollback Plan
Revert sshd configuration to prior known-safe state if broad access issues emerge.
Prevention & Hardening
Enforce key management policies and periodic permission integrity checks on user homes.
Related Errors & Cross-Refs
Related to PAM account lockouts and host key mismatch warnings.
Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.
View all Ubuntu 20.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Consult OpenSSH and Ubuntu security hardening documentation for key authentication.
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