📖 ~1 min read
Table of contents
Symptom & Impact
HMC shows LPAR RMC connection ‘Inactive’; DLPAR ops on AIX 7.3 fail.
Environment & Reproduction
RSCT rmcd on AIX cannot reach HMC over service network.
Root Cause Analysis
ctcas/IPSec keys out of sync or firewall blocking TCP/657.
Quick Triage
Run lssrc -a | grep rsct and rmcctrl -p to check state.
Step-by-Step Diagnosis
Use ctsnap -d /tmp/ctsnap to package RSCT diagnostics.

Solution – Primary Fix
Re-cycle RSCT with rmcctrl -z; rmcctrl -A; rmcctrl -p.
Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

Solution – Alternative Approaches
Recreate keys with ctcasd -a and re-add LPAR partition on HMC.
Verification & Acceptance Criteria
HMC shows RMC Active and lsdr -c mem returns expected values.
Rollback Plan
Restore /var/ct from snapshot if rmcctrl reset breaks DLPAR.
Prevention & Hardening
Allow TCP/657 to HMC and monitor RMC heartbeats.
Related Errors & Cross-Refs
DLPAR failures, missing partition profile updates.
Related tutorial: View the step-by-step tutorial for aix-7.3.
View all aix-7.3 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
IBM RSCT and HMC RMC communication guide.
Need Expert Help?
If you cannot resolve this yourself, our team offers hands-on Server Management, Managed IT Services, and flexible Support Plans. Contact us today — we respond within one business day.