Business Email Compromise Playbook: Essential Risk Guide
The document itself, not the product underneath it — how to write a business email compromise playbook that removes decisions from the moment of the incident: the five roles to name in advance, three severity tiers that stop every alert becoming a crisis, the first-hour containment order that preserves evidence before it destroys it, the bank recall clock, pre-written message templates for staff, customers and the bank, the 72-hour regulatory and insurance obligations, and the rehearsal that turns a file into a reflex.